Responsible Gaming Guidelines at g999 news
Keep entertainment from becoming a problem — know your limits, seek help when needed, and play safely.
g999 news believes that sports betting and casino games are primarily a form of entertainment. But when entertainment turns into a habit and begins to have a negative impact on daily life, it becomes a concern. That is why we place the highest importance on responsible gaming.
Users must be at least 21 years old to access our platform. Participation in any form of betting or casino activity is strictly prohibited for minors. Age verification is a mandatory step during account registration. Read our Terms and Conditions for full details on age requirements and account rules.
Before you play, set a budget for yourself — decide how much you can afford to lose. Going beyond your budget or placing more bets in the hope of recovering losses is not a healthy approach. Using g999 news tools, you can set a daily, weekly, or monthly deposit limit.
If you feel that gaming is getting out of control, our FAQ section has answers about self-exclusion and the account pause process. Making this decision is not a sign of weakness — it is the smart thing to do.
Tools to Keep Yourself in Control
g999 news gives you the ability to set your own gaming limits. The tools below can be activated via live chat or email.
Deposit Limits
You can set a maximum deposit amount for each day, week, or month. Once the limit is reached, no further deposits will be accepted.
Session Time Limits
Set how many minutes or hours you want to play per session in advance. An automatic alert will appear when the time is up.
Account Break (Cooldown)
You can temporarily suspend your account for anywhere from 24 hours to 30 days. Logging in will not be possible during the break.
Self-Exclusion
If you need a long-term break, activate self-exclusion for 6 months or more. Your account cannot be reopened during this period.
Activity History
View your full history of bets, deposits, and withdrawals. This information helps you understand your own patterns.
Contact the Support Team
To activate any tool or raise a concern, reach our team any time via 24/7 live chat — support is available in both Bengali and English.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself or someone you know, consider seeking help.
You are spending more than your set budget and finding it hard to stop.
You feel the urge to bet more to win back money you have lost.
You are hiding your gaming from family or friends, or lying about it.
Gaming is getting in the way of work, study, or family responsibilities.
You feel restless, irritable, or anxious when you cannot play.
Your savings are running out or you are considering borrowing money to play.
Gaming now feels like pressure or an obligation rather than entertainment.
You need to bet the same or larger amounts to get the same enjoyment as before.
If these signs are present, do not blame yourself — let our support team know directly. Acknowledging the problem is the first step.
Where to Get Help
You do not have to face this alone. g999 news offers direct support, and trusted people in your life as well as professional counsellors are also available.
g999 news Live Chat
Contact our support team via live chat 24 hours a day, 7 days a week. You can communicate in both Bengali and English. You can also ask them directly to activate self-exclusion or set limits.
Contact by Email
You can also reach our support team by email as an alternative to live chat. Send an email describing your situation in detail — the team will respond in Bengali.
Family and Trusted People
A close family member or trusted friend can often see the problem from the outside. Talk to them openly — they can offer support.
Professional Mental Health Counselling
Mental health specialists and counsellors in Bangladesh can help with addiction-related issues. You can contact a hospital psychiatry department or a private counselling centre.
Community Support Groups
Community support groups play an effective role in overcoming gambling addiction. Sharing experiences with people who have been through the same situation can help on the road to recovery.
g999 news's Commitment to Responsible Gaming
- Users under 21 are not allowed to open an account or play — age verification is mandatory.
- Clear information about bonuses and promotional offers is provided on our About Us page.
- Self-exclusion requests are processed promptly and that decision is respected.
- The support team is active 24/7 and provides impartial guidance on responsible gaming.
- Users' personal information and gaming history are kept secure. See our Privacy Policy for details.
- Gaming is not presented as a source of income — it is entertainment only.
Frequently Asked Questions
Answers to frequently asked questions about responsible gaming are provided below.